Dear Mr Sorene,

You recently treated a lady who has been a personal friend of mine for over 50 years. I was saddened to learn of the problems she had aquired following her initial treatment at her local hospital. I write to thank you for seeing and operating on her so promptly. She is clearly delighted with the outcome. Thanks for restoring her faith in medicine and particularly orthopaedics!

Thanks

Yours Sincerely